Karenza Care Home
Care home in St. Agnes, Cornwall
Operated by Cornwallis Care Services
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Karenza Care Home is operated by Cornwallis Care Services, a care provider with residential and nursing homes across Cornwall. The home is based in St. Agnes and has 22 registered beds.
The Care Quality Commission rated Karenza as Requires Improvement in 2023. The home was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 14 June 2023 · Last inspected 2 May 2023
Inspectors visited Karenza Care Home in May 2023, a home for up to 22 older people and people living with dementia, and rated it as requires improvement. Staffing was a central concern: the report describes too few staff for people's level of need, with some people not always getting washes or timely support, though safe recruitment processes and ongoing recruitment were noted. Medicines handling, safeguarding, consent and care planning were judged to be in good order, and the new manager was praised for early audits and personal reviews of care plans.
- Safeguarding systems are effective and staff know how to protect people from harm or abuse
- Medicines are given safely and recorded electronically, with regular audits
- Care plans are electronic, recently reviewed and give staff clear guidance to meet needs and reduce risks
- Staff support people's choice and independence in line with the Mental Capacity Act, and the manager is working with families and local professionals
- There are not enough staff to meet people's needs, and some people were not always supported to wash every day or have needs met promptly
- Parts of the building need attention, including damaged plaster, a poor ensuite toilet and obscured views from the main lounge windows, and the décor issues had not been dealt with quickly enough
- Food feedback from people was mixed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
21 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cornwall council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,097 |
| 2025 | £1,123 |
What Cornwall council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Karenza Care Home is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 5.5 miles away. The local GP practice is ST. AGNES SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in St. Agnes
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Perranporth and District
Providing a centre for elderly people of Perranporth and District to meet on a daily basis, providing social events, outings, advice and help.
Age Concern in Cornwall and the Isles of Scilly
Our mission is to enhance the quality of life of older people in Cornwall and the Isles of Scilly. We aim to provide assistance and support on any issues of concern to older people. We strive to…
Part of Cornwallis Care Services
Karenza Care Home is one of 9 homes run by Cornwallis Care Services on AskBart. See how the group's homes are rated and where it operates.
More care homes near St. Agnes
Information last reviewed October 2026.
Reviews from families
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