Home care agency

JMC Care Solutions Limited

Home care agency in Northampton, West Northamptonshire

JMC Care Solutions Limited

Home care agency in Northampton, West Northamptonshire

CQC Requires improvementDementia
Address1st Floor,, 16 York Road, Northampton, NN1 5QG

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About

JMC Care Solutions Limited is a home care agency based in Northampton, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Quality Commission rated JMC Care Solutions Limited as Requires Improvement in 2022. The inspection found the agency's Effective and Caring services to be Good, though Safe, Responsive and Well-led were rated as Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 27 June 2022 · Last inspected 19 May 2022

Inspectors found a home care service supporting 16 people with personal care, and relationships between staff and the people they support were described as positive. Staff were recruited carefully, received training, and understood how to keep people safe from harm. Call timings, medicines records and the upkeep of care documents were areas where inspectors found shortcomings.

Strengths noted
  • Staff were described as kind and respectful when delivering care.
  • Recruitment checks were carried out properly, and staff had the training they needed.
  • Care records captured individual likes, dislikes and wishes, and staff understood how each person preferred their support.
  • Personal information was stored securely, and people knew how to make a complaint.
Areas to improve
  • People did not always know when staff would arrive, and the service lacked a reliable way of giving accurate call times.
  • Medicines administration records were not always accurate or fully up to date.
  • Care plans and risk assessments did not always reflect current needs, and documents were not organised so they could be found quickly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital500 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — JMC Care Solutions Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

JMC Care Solutions Limited is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 0.3 miles away. The local GP practice is MAPLE ACCESS PARTNERSHIP LLP, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northampton General Hospital · 0.3 mi
Nearest GP · CQC Good
MAPLE ACCESS PARTNERSHIP LLP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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