Home care agency

Integrated Crisis Response Service

Home care agency in Leicester

Integrated Crisis Response Service

Home care agency in Leicester

Operated by Leicester City Council

CQC OutstandingDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressNeville Centre, Leicester General Hospital, Leicester, LE5 4PW

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About

Integrated Crisis Response Service is a home care agency based in Leicester, East Midlands, providing care and support in people's own homes. The agency works with older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.

The agency is rated Outstanding by the Care Quality Commission, with Outstanding grades across all key questions: Safe, Effective, Caring, Responsive and Well-led (2026 report).

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Integrated Crisis Response Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Integrated Crisis Response Service is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.3 miles away. The local GP practice is WILLOWS HEALTH, 0.5 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 2.3 mi
Nearest GP
WILLOWS HEALTH · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Leicester City Council

Integrated Crisis Response Service is one of 2 services run by Leicester City Council on AskBart. See how the group's services are rated and where it operates.

See all 2 Leicester City Council listings →

Information last reviewed October 2026.

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