Home care agency
Grace Care UK
Home care agency in Leicester
Grace Care UK
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Grace Care UK is a home care agency based in Leicester that delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.
Grace Care UK was rated Requires Improvement by the Care Quality Commission in 2019. The agency was rated Good for safety, effectiveness and caring, but Requires Improvement for responsiveness and leadership.
What inspectors found
CQC: Requires improvementReport published 24 June 2019 · Last inspected 14 May 2019
Inspectors looked at a small domiciliary care service in Leicester that was supporting three people in their own homes at the time of the visit. The report describes safe personal care, with risk assessments, recruitment checks and safeguarding training in place, and says staff were friendly, caring and involved people in decisions about their care. It notes that some training on specific health conditions had not yet been provided, and that care calls were not always on time.
- Risk assessments and recruitment checks were in place to protect people from harm and unsuitable staff.
- Staff understood safeguarding responsibilities and the rules around consent and mental capacity.
- People and relatives described staff as friendly, caring and kind, and said they were involved in decisions about their care.
- Care plans included personalised details about people's preferences, likes and dislikes.
- Specialist training on people's health conditions had not yet been provided to staff.
- Care calls were not always timely, although staffing levels were described as sufficient.
- Care plans contained little information about people's personal history, and not all important issues were covered by audits.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Grace Care UK will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Grace Care UK is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.9 miles away. The local GP practice is WILLOWS HEALTH, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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