Impact Project Solutions Ltd

Home care agency in Bexleyheath, Bexley

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address137a, Broadway, Bexleyheath, DA6 7EZ

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About

Impact Project Solutions Ltd is a home care agency that delivers care and support in people's own homes. Based in Bexleyheath, in the London Borough of Bexley, it has provided health and social care services since 2014, with a focus on dementia. It supports older people, younger adults under 65, and people with dementia, physical disabilities or learning disabilities.

The Care Quality Commission rates the agency Requires Improvement overall, based on a report published in 2023. Its effectiveness, caring and responsiveness are rated Good, while safety and well-led are rated Requires Improvement. The agency states that its staff are trained and qualified in their fields of practice.

What inspectors found

CQC: Requires improvement

Report published 2 August 2023 · Last inspected 12 June 2023

Inspectors found that people and their relatives felt safe and were treated well, and that people were protected from infection. Staff received training, supervision and team meetings, and said they felt supported and could approach managers at any time. Inspectors also found that the way staff were deployed did not always work well for some people.

Strengths noted
  • People and their relatives described feeling safe and said staff treated them well.
  • Staff received training, supervision and regular team meetings, and reported good support from managers.
  • People's privacy, dignity and independence were respected, and their choices and preferences were taken into account.
  • Managers were described as supportive and approachable, and people knew how to make a complaint.
Areas to improve
  • Some people were not always supported by staff who were deployed effectively.
  • The electronic system for monitoring calls was not robust enough to identify problems such as late or short visits, or one member of staff attending two calls at the same time in different places.
  • Breaches of requirements relating to staffing were identified at this inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital4.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Impact Project Solutions Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Impact Project Solutions Ltd is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 4.2 miles away. The local GP practice is THE ALBION SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital · 4.2 mi
Nearest GP · CQC Good
THE ALBION SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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