Home care agency

Capital Healthcare Management

Home care agency in Bexleyheath, Bexley

Capital Healthcare Management

Home care agency in Bexleyheath, Bexley

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 1, Crown House, Queen Street, Bexleyheath, DA7 4BT

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About

Capital Healthcare Management is a home care agency based in Bexleyheath, Greater London. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with mental health needs, sensory impairment and learning disabilities.

The agency was rated Requires Improvement by the Care Quality Commission in its 2023 report, with all key questions (Safe, Effective, Caring, Responsive and Well-led) assessed at Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 7 February 2023 · Last inspected 28 October 2022

Inspectors rated this domiciliary care agency, which supports people with personal care in their own homes, as Requires improvement, down from Good at its previous inspection. Staff were described as kind and caring, people were treated with respect and dignity, and staff were said to be trained and supervised regularly. However, the report found serious shortcomings in risk management, medicines, staffing levels, recruitment checks, care planning and leadership.

Strengths noted
  • Staff were described as kind and caring, and people were supported by staff they knew.
  • People's privacy, dignity and independence were promoted, and staff supported them to make their own choices where possible.
  • Staff received adequate training and regular supervision.
  • People said their consent was obtained before staff supported them.
Areas to improve
  • Risks to people were not assessed or safely managed, and some risk plans were missing.
  • Medicines were not always managed safely, and staff were not always deployed to meet people's needs on time.
  • Recruitment checks were not always completed before staff started, and assessments and care plans were not always reviewed or used to guide care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Capital Healthcare Management will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Capital Healthcare Management is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 3.9 miles away. The local GP practice is THE ALBION SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital · 3.9 mi
Nearest GP · CQC Good
THE ALBION SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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