IHI Care Services Limited
Home care agency in Birmingham
Operated by IHI Care Services
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
IHI Care Services Limited is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. It supports people with physical and mental disabilities, helping them to live with dignity, comfort and peace of mind. The agency lists dementia as its main care focus and supports adults of all ages, including older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.
Staff are trained by accredited trainers commissioned by the agency, and care is tailored to each client's individual needs and adjusted as those needs change over time. The Care Quality Commission rates IHI Care Services Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.
What inspectors found
CQC: GoodReport published 6 May 2022 · Last inspected 15 March 2022
Inspectors found that IHI Care Services Limited, a domiciliary agency supporting 56 people with personal care in their homes, provides safe, well-trained and person-centred support. Medicines are handled as prescribed, infection control is in place, and the service works well with health and other professionals. Feedback from people, relatives and staff is gathered and used in regular quality checks.
- Risks to people are assessed and care plans give staff the information they need to manage them
- Staff have the skills they need, with regular training tailored to individual needs
- Medicines are managed safely, including as-and-when medicines, and staff are checked for competency
- Care is person-centred, respects people's choice and control, and reflects their equality and diverse needs
- Some recruitment records need improvement, including reference verification documentation that should show the staff member's name and date and evidence of reference requests
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — IHI Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
IHI Care Services Limited is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 2.2 miles away. The local GP practice is POPLAR PRIMARY CARE CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of IHI Care Services
IHI Care Services Limited is one of 2 services run by IHI Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birmingham
Information last reviewed October 2026.
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