Luma Homecare
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Luma Homecare is a home care agency based in Birmingham, West Midlands, delivering care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was judged Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led practice.
What inspectors found
CQC: Requires improvementReport published 17 March 2023 · Last inspected 14 February 2023
Inspectors found that the small staff team knew the people they support well, and that people were safe and treated with care and respect, with choices involved in decisions about their support. Relatives said the service was well managed and that staff provided good care, and staff said they felt supported. Inspectors also found that the provider's checks had missed several areas needing work, and the provider has since acted on some of the concerns raised.
- Staff knew people well and were caring, respectful and involved people in decisions about their care
- Staff followed infection control procedures and were knowledgeable about safeguarding adults
- Relatives said people were safe and that the service was well managed
- Staff said they felt supported in their roles and the provider was open to the concerns raised
- Recruitment processes needed improvement to make sure people were supported by suitable staff
- Care plans and risk assessments needed more detail to give staff clear guidance on managing risks
- Medication management records needed more detailed guidance for staff
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Luma Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Luma Homecare is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 3.3 miles away. The local GP practice is GREEN RIDGE SURGERY, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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