Housing & Care 21

Housing 21 - Lonsdale Court

Home care agency in Penrith, Westmorland and Furness

Operated by Housing & Care 21

CQC Good
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressLonsdale Court, Pategill, Penrith, CA11 8LD

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About

Housing & Care 21 operates Lonsdale Court, a home care agency based in Penrith in the North West of England. The service provides care and support to older people and younger adults in their own homes. The agency was rated Good by the Care Quality Commission in 2019, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

Lonsdale Court is situated in the Pategill area of Penrith, a market town in the Eden Valley near the Lake District. The location benefits from local recreational facilities within walking distance, including a leisure centre. The service supports people who wish to remain independent in their own home while receiving the care and assistance they need.

What inspectors found

CQC: Good

Report published 16 September 2019 · Last inspected 7 August 2019

Inspectors found that residents at this extra-care scheme received high-quality, person-centred support from staff who understood their needs and treated them with respect. Risks were assessed and reduced, incidents were monitored to help prevent them recurring, and the service changed its support as people's needs changed. Communal social activities and encouragement to pursue personal interests were available to help people stay connected.

Strengths noted
  • Staff were described as caring and respectful, and protected people's privacy and dignity.
  • Residents were said to feel secure, with staff who understood their individual needs.
  • Staff had the training and skills to do their roles and were backed by the registered manager, and they worked well with outside professionals.
  • Residents were involved in planning their care and decisions, and were supported to stay independent and make their own choices.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital18.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Housing 21 - Lonsdale Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Housing 21 - Lonsdale Court is backed by a local NHS health network. The nearest A&E is Cumberland Infirmary, 18.5 miles away. The local GP practice is BIRBECK MEDICAL GROUP, 0.3 miles away.

Nearest hospital · A&E
Cumberland Infirmary · 18.5 mi
Nearest GP
BIRBECK MEDICAL GROUP · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Housing & Care 21

Housing 21 - Lonsdale Court is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.

See all 79 Housing & Care 21 listings →

Information last reviewed October 2026.

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