Housing & Care 21
Housing 21 - Alice Bye Court
Home care agency in Thatcham, West Berkshire
Operated by Housing & Care 21
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About
Housing 21 – Alice Bye Court is a domiciliary care provider based in Thatcham, West Berkshire. It delivers care and support in people's own homes, working with older people, those living with dementia, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
The agency was rated Good by the Care Quality Commission in 2022. It was marked Good for effective care, caring practice, responsiveness and leadership, though the Safe key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 14 February 2022 · Last inspected 11 January 2022
Inspectors found that people receiving personal care at this extra care housing service are supported safely by staff who have completed safeguarding training and can recognise and report abuse. Staff were seen to keep high standards of cleanliness, to support people's choices, and to work with community professionals, while management promotes a person-centred culture in which people and staff feel valued. The report notes that improvements to medicines management have been made but still need more time to be shown to be embedded and sustained.
- Medicines management, especially for high-risk and night-time medicines, has improved significantly, and people said this made them feel safe.
- Enough staff with the right mix of skills and knowledge deliver care in line with people's risk assessments and support plans.
- Recruitment checks explore gaps in employment history and conduct in previous care roles.
- Management leads by example, and quality assurance and governance are embedded in the running of the service.
- The provider needs more time to show that the improvements to medicines management are embedded and sustained.
- The report states that the provider still needs to make improvements in the safe section.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Housing 21 - Alice Bye Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Alice Bye Court is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 10.7 miles away. The local GP practice is THATCHAM HEALTH CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Alice Bye Court is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Thatcham
Information last reviewed October 2026.
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