Your Serenity Limited, Room 6

Home care agency in Newbury, West Berkshire

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address74 Hambridge Road, Newbury, RG14 5TA
Registered managerNicole Dowling

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About

Your Serenity Limited is a home care agency in Newbury, West Berkshire, providing care and support in people's own homes. It supports older people, younger adults, and people with dementia, physical disabilities, sensory impairment, learning disabilities or mental health needs, with dementia as its main care focus. Support ranges from help with daily living and companionship to more complex care needs, delivered as live-in or domiciliary care depending on what each person requires. The agency says its carers are experienced and trained across a wide range of services, and that it covers Newbury and wider parts of the UK.

The Care Quality Commission rates Your Serenity Good overall, with Good ratings across safe, effective, caring, responsive and well-led. The report was published in 2021.

What inspectors found

CQC: Good

Report published 15 November 2021 · Last inspected 14 October 2021

Inspectors found that people using this domiciliary care agency in their own homes received consistent care from designated staff who made them feel safe and respected. Staff were described as knowledgeable about safeguarding, medicines, risk management, and eating well, and they worked with healthcare professionals to meet changing needs. The service was described as well led, with an open culture and a registered manager praised by people, staff and professionals.

Strengths noted
  • Continuity of care from designated staff, with people feeling safe and respected
  • Safe medicines handling and robust staff recruitment and training, including safeguarding
  • Strong leadership from the registered manager, with an open culture and good communication during the pandemic
  • Person-centred, responsive care that supports choice, independence and dignified end of life care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital11.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Your Serenity Limited, Room 6 will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Your Serenity Limited, Room 6 is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 11.9 miles away. The local GP practice is EASTFIELD HOUSE SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Basingstoke and North Hampshire Hospital · 11.9 mi
Nearest GP · CQC Good
EASTFIELD HOUSE SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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