Creative Support Limited
Creative Support – Pelham House
Home care agency in Newbury, West Berkshire
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Creative Support – Pelham House is a home care agency operated by Creative Support Limited, a not-for-profit organisation based in Newbury, West Berkshire. The agency delivers care and support to people in their own homes, with a focus on dementia. It supports older people, younger adults, and people with physical disabilities, sensory impairment and learning disabilities.
The agency was rated Good by the Care Quality Commission in 2021 across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 22 March 2021 · Last inspected 8 March 2021
Inspectors found that the 16 people living in their own flats at Pelham House received consistent, kind support from staff who had time to build meaningful relationships with them. The registered manager was described as fostering an inclusive, family-like atmosphere in which people felt relaxed and were involved in choices about their care.
- Staff were recruited carefully, had regular supervision and competency checks, and completed extra training where people had complex needs.
- Risks to people's safety were assessed thoroughly and managed well, and medicines and support were delivered safely.
- People ate a healthy, balanced diet of their choice, and staff referred them promptly to health professionals when their needs changed.
- Staff supported people to take part in activities that enriched their lives and to keep up relationships with friends and relatives.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Creative Support – Pelham House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Creative Support – Pelham House is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 12.3 miles away. The local GP practice is STRAWBERRY HILL MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Newbury
Information last reviewed October 2026.
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