Clece Care Services

Homecarers Liverpool

Home care agency in Liverpool

Operated by Clece Care Services

CQC GoodDementia
Address3rd Floor Rathbone Building, Liverpool Innovation Park,, Liverpool, L7 9NN

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About

Homecarers Liverpool is a home care agency, also known as a domiciliary care provider, that delivers care and support in people's own homes across Liverpool and Cheshire. It is operated by Clece Care Services and based in Liverpool. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

The agency's services include end of life care, which manages pain and other physical symptoms arising from a terminal or complex illness, and personalised complex care for adults with long-term or life-limiting conditions. The Care Quality Commission rated Homecarers Liverpool Good overall in its report published in 2020, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 1 December 2020 · Last inspected 6 November 2020

Inspectors found that people receiving care from this domiciliary agency across Liverpool, Knowsley and Wirral were generally positive about their care workers, who they said were respectful and made them feel safe. Most people usually saw the same regular staff, and staff were described as following infection-control measures during the pandemic. Some people, however, found it hard to reach the office to change visits or report late or missed calls.

Strengths noted
  • Most people said they were happy with their care workers and felt safe during visits.
  • Staff had received extra infection-control training during the pandemic and had a steady supply of protective equipment, which they were seen to use.
  • People and staff took part in reviewing and shaping care through regular meetings and surveys, and the latest survey showed people were satisfied.
  • Staff were recruited safely, there were enough of them, and they received regular training and support.
Areas to improve
  • Some people could not get through to the office to change their service or report late or missed visits, because fewer office staff were available to answer calls during the pandemic.
  • When half of the office team began working from home, some people were left waiting for a call and unsure whether their carer was on the way.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Homecarers Liverpool will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Homecarers Liverpool is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 1.4 miles away. The local GP practice is ROCK COURT SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Liverpool University Hospital · 1.4 mi
Nearest GP · CQC Good
ROCK COURT SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clece Care Services

Homecarers Liverpool is one of 76 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.

See all 76 Clece Care Services listings →

Information last reviewed October 2026.

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