Home care agency

Comfort Call - Latham Court

Home care agency in Liverpool

City and County Healthcare Group

Comfort Call - Latham Court

Home care agency in Liverpool

Operated by City and County Healthcare Group

CQC GoodDementia
AddressOffice 5, First floor Building 16, Edge Lane, Liverpool Innovation Park, Liverpool, L7 9NJ
Registered managerLisa Frances Lucy O'Reilly

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About

Comfort Call - Latham Court is a home care agency operated by City and County Healthcare Group, based in Liverpool, Merseyside. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports older people aged 65 and over, as well as those living with dementia.

Comfort Call - Latham Court was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 13 December 2021 · Last inspected 19 November 2021

Inspectors rated this first-ever inspection of this domiciliary care agency as good. People said their medication and calls arrived on time, that they felt safe, and that staff treated them with kindness and respect. Care plans were described as person-centred, with people involved in choosing their support and which staff supported them.

Strengths noted
  • People reported that medicines and calls were given on time and that they felt safe with the service.
  • Risk assessments were detailed and tailored to each person's needs.
  • Staff were described as kind, compassionate and respectful, and people were involved in decisions about their care.
  • Quality checks and audits were in place with action plans, and notifiable incidents were reported to the regulator.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)

What's nearby

GP surgery950 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Comfort Call - Latham Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Comfort Call - Latham Court is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 1.3 miles away. The local GP practice is BIGHAM ROAD MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Liverpool University Hospital · 1.3 mi
Nearest GP · CQC Good
BIGHAM ROAD MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Comfort Call - Latham Court is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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