Home Support Matters Beccles
Home care agency in Beccles, Suffolk
Operated by Independence Matters C.I.C.
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Home Support Matters Beccles is a home care agency that provides care and support in people's own homes, with its office in Beccles, Suffolk. It says its aim is to help people live the life they choose, at the heart of their community and with the level of independence that suits them and their family carers. The agency states that it covers the whole of Norfolk, offering support at home and in the community to adults with learning disabilities, young people in transition and people living with dementia.
Support is planned around each person, with time spent understanding what is right for them. The Care Quality Commission rates the agency Good overall, with Good ratings for safety, effectiveness, caring, responsiveness and being well led. The report was published in 2020.
What inspectors found
CQC: GoodReport published 27 March 2020 · Last inspected 13 March 2020
Inspectors found that staff had built positive relationships with people, which led to kind and considerate care, and that people's choices, daily routines and gender preferences were respected. Staff had the training their roles required, and new staff followed a planned induction with support from experienced colleagues. The provider and registered manager checked the quality of the service, acted on what they found and sought people's views.
- Staff who support people with medicines had completed training and competency checks, and medicine records were reviewed against current good practice.
- People had detailed care plans reflecting their individual needs, and any meal preferences or dietary requirements were recorded and shared with staff.
- Concerns raised by people were looked into and answered formally.
- The service had developed partnerships with health and social care professionals and community organisations to plan people's care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Home Support Matters Beccles will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Support Matters Beccles is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 9.5 miles away. The local GP practice is BECCLES MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Beccles
Information last reviewed October 2026.
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