Home Instead

Home Instead Senior Care

Home care agency in Baldock, Hertfordshire

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address28 Whitehorse Street, Baldock, SG7 6QQ

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About

Home Instead Senior Care is a home care agency that provides care and support in people's own homes across North Hertfordshire, with its office in Baldock. It matches its carers with clients according to skills, interests and personality, so that each person's care is tailored to their own circumstances. The agency has a particular focus on dementia, and the groups it supports also include older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates the agency Outstanding overall, with Caring, Responsive and Well-led also rated Outstanding, and Safe and Effective rated Good. That overall rating was published in 2019.

What inspectors found

CQC: Outstanding

Report published 26 September 2019 · Last inspected 4 September 2019

Inspectors rated this domiciliary care agency outstanding in September 2019, up from good at its previous inspection. The report describes staff as caring and compassionate and says people help shape their own care plans, with support tailored to individual goals and wishes. It also notes that people are encouraged to take positive risks and that staff are trained and skilled, with good links to health and social care professionals.

Strengths noted
  • Care is described as person-centred, with people involved in designing their own care alongside staff
  • Staff are described as caring, compassionate and willing to go beyond what is expected to help people live well
  • Staff training and skills are described as enabling good care, and recruitment matches people and staff with shared interests
  • Good working links with health and social care professionals support people's wellbeing, and people are supported to make their own choices with minimal restriction

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital4.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Lister Hospital, 4.7 miles away. The local GP practice is THE BALDOCK SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 4.7 mi
Nearest GP · CQC Good
THE BALDOCK SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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