Home Instead

Home Instead East Hertfordshire and Uttlesford

Home care agency in Sawbridgeworth, Essex

Operated by Home Instead

CQC GoodDementia
AddressAllen House, The Maltings, Station Road, Sawbridgeworth, CM21 9JX

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About

Home Instead East Hertfordshire and Uttlesford is a home care agency that provides care and support in people's own homes across East Hertfordshire. It is run under the Home Instead brand and has its office in Sawbridgeworth. The agency focuses on dementia care and also supports older people, younger adults under 65, people with physical disabilities, people with mental health needs and people with learning disabilities.

According to the agency, carers are matched with the people they support based on skills, interests and personality, so that care can be tailored to each individual. The agency states that its qualified carers are trained to a high standard. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led care.

What inspectors found

CQC: Good

Report published 25 September 2019 · Last inspected 17 June 2019

Inspectors found that staff at this domiciliary care agency tailored support closely to each person's needs, preferences and life history, helping people work toward their own goals while living at home. People described caring, close relationships with staff. Risk assessments, medication systems, safe recruitment, staffing levels, infection control and training and supervision were all reported as in place.

Strengths noted
  • Care plans and assessments focus on individual needs and help people maintain or build independence at home
  • Staff are described as caring and kind, with people reporting close relationships and friendships with them
  • Medication, risk management, safeguarding and incident follow-up systems were found to work well
  • Feedback from people and relatives is actively sought and used to improve the service, supported by a management team with a clear vision

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital4.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead East Hertfordshire and Uttlesford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead East Hertfordshire and Uttlesford is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 4.1 miles away. The local GP practice is CENTRAL SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Alexandra Hospital · 4.1 mi
Nearest GP · CQC Good
CENTRAL SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead East Hertfordshire and Uttlesford is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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