Home Instead
Home Instead Chester
Home care agency in Chester, Cheshire West and Chester
Operated by Home Instead
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About
Home Instead Chester is a home care agency that provides care and support in people's own homes. Part of the Home Instead network, it has its office in Chester, Cheshire. The agency matches each person it supports with a carer chosen for their skills, interests and personality, so care is tailored to the individual. Support ranges from a few hours of companionship to more specialist care or round-the-clock help, and visits are arranged around the person's own schedule.
The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2019.
What inspectors found
CQC: GoodReport published 14 October 2019 · Last inspected 12 September 2019
Inspectors rated this domiciliary care agency good, which matches its previous rating. They found that people felt respected and valued, were supported by small, consistent staff teams who knew them well, and had social and technology-based activities that reduced loneliness. Care plans were person-centred, people were involved in them, and medicines and risks were managed safely.
- Staff were described by people as helpful, caring and attentive, and dignity was upheld during visits
- Small, consistent teams built trusting relationships with the people they supported
- Social, leisure and technology-based activities helped reduce loneliness and isolation
- Care plans were person-centred, and medicines and risks to health and wellbeing were managed safely
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Chester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Chester is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 1.4 miles away. The local GP practice is WESTERN AVE MEDICAL CTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Chester is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chester
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Chester: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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