Home Instead

Home Instead Chester

Home care agency in Chester, Cheshire West and Chester

Operated by Home Instead

CQC GoodDementia
AddressFirst Floor, Poplar House, Sealand Road, Chester, CH1 4RN

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About

Home Instead Chester is a home care agency that provides care and support in people's own homes. Part of the Home Instead network, it has its office in Chester, Cheshire. The agency matches each person it supports with a carer chosen for their skills, interests and personality, so care is tailored to the individual. Support ranges from a few hours of companionship to more specialist care or round-the-clock help, and visits are arranged around the person's own schedule.

The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2019.

What inspectors found

CQC: Good

Report published 14 October 2019 · Last inspected 12 September 2019

Inspectors rated this domiciliary care agency good, which matches its previous rating. They found that people felt respected and valued, were supported by small, consistent staff teams who knew them well, and had social and technology-based activities that reduced loneliness. Care plans were person-centred, people were involved in them, and medicines and risks were managed safely.

Strengths noted
  • Staff were described by people as helpful, caring and attentive, and dignity was upheld during visits
  • Small, consistent teams built trusting relationships with the people they supported
  • Social, leisure and technology-based activities helped reduce loneliness and isolation
  • Care plans were person-centred, and medicines and risks to health and wellbeing were managed safely

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingSparse
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Chester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Chester is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 1.4 miles away. The local GP practice is WESTERN AVE MEDICAL CTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Countess of Chester Hospital · 1.4 mi
Nearest GP · CQC Good
WESTERN AVE MEDICAL CTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Chester is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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