Alcedo Care Cheshire West & Wirral
Home care agency in Chester, Cheshire West and Chester
Operated by Alcedo Orange
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About
Alcedo Care Cheshire West & Wirral is a home care agency based in Chester, part of the wider Alcedo Care group, which delivers nurse-led care and support across the North of England and Wales. The agency provides care in people's own homes, with a particular focus on dementia, and supports people of all ages, including older people, younger adults, and those with physical disabilities, mental health needs, sensory impairment or learning disabilities.
The wider group draws on more than 1,000 qualified care professionals. The Care Quality Commission rates the agency Good overall, with Good ratings across safe, effective, caring, responsive and well-led care, based on a report published in 2022.
What inspectors found
CQC: GoodReport published 3 October 2022 · Last inspected 22 September 2022
Inspectors found that Alcedo Care, a nurse-led domiciliary agency serving Chester, Ellesmere Port, Neston and Wirral, provides safe recruitment, sufficient staffing and a structured induction with shadowing and mixed training. People described staff as kind and caring, with privacy and dignity respected, and care plans were detailed, regularly reviewed and tailored to individual needs. Medicines management and quality assurance systems were also judged to be in place, and people felt able to raise concerns.
- Safe recruitment procedures and staffing levels sufficient for the people using the service
- Consistent induction programme with shadowing, plus e-learning and classroom training
- Detailed, regularly reviewed care plans and risk assessments that reflect individual needs and preferences
- Staff trained and competency-assessed in medicines management, with systems to ensure medicines are given on time
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Alcedo Care Cheshire West & Wirral will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Alcedo Care Cheshire West & Wirral is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 1.4 miles away. The local GP practice is CITY WALLS MEDICAL CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Alcedo Orange
Alcedo Care Cheshire West & Wirral is one of 14 services run by Alcedo Orange on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chester
Information last reviewed October 2026.
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