Home Instead
Home Instead
Home care agency in Alton, Hampshire
Operated by Home Instead
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Home Instead is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. It also supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities. Its office is in Alton, East Hampshire.
According to its website, the agency matches care professionals with the people it supports based on skills, interests and personality, so that care can be tailored to each person. Its care professionals are trained, and the agency guides families through each step at their own pace. The Care Quality Commission rates the agency Good overall, with Caring rated Outstanding and Safe, Effective, Responsive and Well-led each rated Good.
What inspectors found
CQC: GoodReport published 27 February 2019 · Last inspected 28 January 2019
Inspectors found that people received caring, unhurried support from dedicated staff, who were carefully matched with people and introduced before the first visit. The agency supports older and younger adults in East Hampshire and Midhurst, including some people living with dementia or a disability, and was described as family run, well led and with a highly visible provider. The service remained rated good.
- Carers had enough time at each visit, so care was thoughtful and not rushed.
- Staff went beyond what was expected, paying attention to what mattered to each person and helping them in practical ways.
- People living with dementia benefited from a music and memories café, and carers supported people to take part in community activities.
- Care plans were personalised, people were involved in planning them, and staff worked well with other professionals to give joined-up care.
- Inspectors recommended that staff refresh their formal safeguarding training.
- The provider was still acting to make sure medicines recording followed best practice.
- The registered manager was working to make sure mental capacity assessments were completed and recorded only where needed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Home Instead will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 8.6 miles away. The local GP practice is WILSON PRACTICE, 2.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Alton
Information last reviewed October 2026.
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