Home care agency
Request Services Ltd
Home care agency in Alton, Hampshire
Request Services Ltd
Home care agency in Alton, Hampshire
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Request Services Ltd is a home care agency based in Alton, East Hampshire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, sensory impairment and learning disabilities. The agency was rated Good by the Care Quality Commission in 2020, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 6 October 2020 · Last inspected 1 September 2020
Inspectors found that people and their relatives were broadly content with this domiciliary care service, which supports children and adults, some with learning or physical disabilities or dementia, including people with complex health needs. Staff were described as protecting people from abuse, managing risks to their safety, and handling medicines safely, with enough suitably assessed staff to meet people's needs. The registered manager was said to promote a person-centred culture and welcome feedback, and staff were found to work with other agencies to provide joined-up care.
- People and their relatives expressed high satisfaction with the care they receive.
- Staff protect people from abuse and assess and manage risks to their safety.
- Medicines are given safely by trained, competent staff, and people are protected from infection.
- The registered manager promotes a person-centred culture and welcomes feedback from people and staff.
- The previous inspection in 2019 found breaches of legal requirements concerning staff recruitment, staff support and care, and this focused visit checked the provider's action plan on these.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Request Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Request Services Ltd is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 10.8 miles away. The local GP practice is WILSON PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Alton
Information last reviewed October 2026.
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