Home care agency
Heriitage Care Ltd
Home care agency in Stevenage, Hertfordshire
Heriitage Care Ltd
Home care agency in Stevenage, Hertfordshire
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About
Heriitage Care Ltd is a home care agency that supports people in their own homes. Its services include live-in care, home care and overnight care. Carers are matched to each client's needs, and the agency works with families to build care plans around the individual. Support can include tailored daily help, one-to-one care around the clock, and overnight carers who offer reassurance, keep an eye on wellbeing and respond promptly when needed.
With more than 13 years' experience, the agency covers Stevenage, Hertfordshire, Bedfordshire and Cambridgeshire, and its office is in Stevenage. It is registered with the Care Quality Commission and rated Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. It has a particular focus on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs and learning disabilities.
What inspectors found
CQC: GoodReport published 5 May 2022 · Last inspected 14 April 2022
Inspectors found that Heriitage Care Ltd, a domiciliary care service supporting seven people with personal care, offered kind and respectful care that promoted people's rights, choices, privacy and independence. Staff were trained and checked, safeguarding knowledge was in place, and people and relatives felt listened to. The report notes that the registered manager was personally carrying out care visits while new staff were recruited, which helped maintain staffing levels.
- Staff were described as kind and respectful, and they supported people's choices, privacy, dignity and independence.
- Staff received training, spot checks and supervision, and were able to access further development opportunities.
- Staff understood how to keep people safe and how to report concerns, and infection control measures, including PPE use, were in place.
- People and relatives felt listened to, and complaints, incidents and feedback were used to drive improvements.
- Staffing was covered in the short term by the registered manager carrying out care visits while new staff were being recruited.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Heriitage Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heriitage Care Ltd is backed by a local NHS health network. The nearest A&E is Lister Hospital, 1.6 miles away. The local GP practice is KING GEORGE & MANOR HOUSE SURGERIES, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stevenage
Information last reviewed October 2026.
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