Midshires Care Ltd
Helping Hands York
Home care agency in York
Operated by Midshires Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Helping Hands York? Manage this listing free.
About
Helping Hands York is a home care agency that provides care and support in people's own homes. It is operated by Midshires Care Ltd and is based in York, North Yorkshire, with a particular focus on dementia. Its care is tailored to each person's needs and way of life, and it supports people whose conditions are ongoing, progressive or terminal, whether these result from ageing, accident or injury. The agency aims to help people keep living well in their own homes and local communities.
The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, people with sensory impairments and people with learning disabilities. The Care Quality Commission rated it Good overall, and gave Good ratings for safe, effective, caring, responsive and well-led in its report published in 2020.
What inspectors found
CQC: GoodReport published 14 February 2020 · Last inspected 17 December 2019
Inspectors found that this domiciliary care service, which supports people with a range of needs, gave people choice and control over their daily lives and encouraged them to learn new skills and grow more independent. Care was described as person-centred, with weekly themed meals bringing people and staff together socially. The report notes clear progress since the last inspection, when the service was rated Requires Improvement.
- People were supported with minimal restrictions and encouraged to take part in their local communities and visit the office.
- Risks were managed safely, staff were trained to help people stay safe from avoidable harm and abuse, and medicines were handled safely.
- People were involved in care planning, and care plans were reviewed and changed with their input when agreed outcomes were not met.
- Staff received appropriate induction, training and support, and people knew the manager by name and trusted them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands York will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands York is backed by a local NHS health network. The nearest A&E is The York Hospital, 1.9 miles away. The local GP practice is YORK GP EXTENDED ACCESS (NIMBUSCARE), 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands York is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near York
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands York, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands York?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.