Home care agency

Care Preference Ltd

Home care agency in York

Care Preference Ltd

Home care agency in York

CQC Good
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3 Ebor House, Millfield Lane, Nether Poppleton, York, YO26 6QY

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About

Care Preference Ltd is a home care agency based in York, North Yorkshire, providing care and support in people's own homes. It supports older people, younger adults under 65 and people with physical disabilities. The agency says it specialises in working with people who have neuromuscular conditions and draws on expert advice in this area. Training plans are developed with the people it supports and built around everyday routines and activities.

The agency says it aims to keep its service affordable and accessible, and that care can be funded from one source or from a combination of funding bodies. The Care Quality Commission has rated Care Preference Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2023.

What inspectors found

CQC: Good

Report published 10 March 2023 · Last inspected 2 March 2023

Care Preference Ltd provides personal care to people in their own homes, including people living with neuromuscular disease or other physical disabilities. Inspectors found that people felt safe, described staff as caring and reliable, and received care tailored to their individual needs. The report describes a management team that kept good oversight of the service and was committed to achieving good outcomes for people.

Strengths noted
  • People said staff were dedicated, dependable and provided high-quality support.
  • Care was planned around each person, and risks to their safety were identified, assessed and reviewed regularly.
  • Safe recruitment was followed, there were enough trained staff, and medicines were given by staff trained to do so.
  • Staff had good access to protective equipment, people were supported to make their own choices, and the management team had strong oversight of the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.3 miles
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care Preference Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care Preference Ltd is backed by a local NHS health network. The nearest A&E is The York Hospital, 2.1 miles away. The local GP practice is YORK GP EXTENDED ACCESS (NIMBUSCARE), 1.3 miles away.

Nearest hospital · A&E
The York Hospital · 2.1 mi
Nearest GP
YORK GP EXTENDED ACCESS (NIMBUSCARE) · 1.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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