Midshires Care Ltd
Helping Hands Truro
Home care agency in St Austell, Cornwall
Operated by Midshires Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Helping Hands Truro is a home care agency that delivers care and support in people's own homes. The agency is operated by Midshires Care Ltd and has its office in St Austell, Cornwall. Its specialist focus is dementia care, and it supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment. It describes its services as personalised, shaped around each person's needs and lifestyle, so that people can keep living in their own homes and communities.
The agency says it supports people with ongoing or progressive conditions, as well as those with terminal conditions, whether these result from ageing, accident or injury. The Care Quality Commission rates Helping Hands Truro Good overall, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led. The rating comes from a report published in 2020.
What inspectors found
CQC: GoodReport published 3 February 2020 · Last inspected 13 January 2020
Inspectors found that people using this domiciliary care service in the Truro area felt safe, and described staff as caring, respectful and punctual. Visits are reliable, agreed with people in advance, and care plans and risk assessments are kept under regular review. Staff receive induction, training and supervision, and people said management is approachable and acts on feedback.
- People said they feel safe and that staff are caring and respectful
- Visits are reliable, arranged around people's preferred times, and people are kept informed of changes
- Staff have the skills and knowledge to meet people's needs and are supported through induction, training and supervision
- Management is approachable, feedback is used to make improvements, and there is regular oversight from senior management
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Truro will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Truro is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 15.8 miles away. The local GP practice is CLAYS PRACTICE, 0.7 miles away, rated ‘Requires improvement’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Truro is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near St Austell
Information last reviewed October 2026.
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