Midshires Care Ltd
Helping Hands Preston
Home care agency in Preston, Lancashire
Operated by Midshires Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Do you run Helping Hands Preston? Manage this listing free.
About
Helping Hands Preston is a home care agency based in Preston, Lancashire, and operated by Midshires Care Ltd. It delivers care and support in people's own homes, with services tailored to each person's needs and lifestyle, and it has a particular focus on dementia care. The agency also supports people of different ages and needs, including older adults, younger adults under 65, and people with physical or learning disabilities. It provides support for people with ongoing, progressive or terminal conditions arising from ageing, accident or injury, helping them continue living well at home and in their local community.
The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 31 August 2023 · Last inspected 20 July 2023
Helping Hands Preston is a domiciliary agency providing personal care in people's own homes, supporting 41 people at the time of the visit. Inspectors found that people and their families felt secure with staff, that medicines were given by trained workers, and that the management team was open to feedback and acted quickly on issues raised during the inspection. Some risk assessments lacked enough detail to guide staff, and medicine records needed more consistent completion.
- Needs were assessed before care began, and staff who gave medicines had been trained to do so.
- People and relatives felt safe, and staff knew how to recognise and report safeguarding concerns.
- Infection prevention and control was found to be effective, and recruitment checks and staff files contained the required information.
- People spoke highly of the registered manager, and the management team worked constructively with inspectors and responded immediately to issues raised.
- Risk assessments did not always contain enough detail to direct staff.
- Medicine records were not consistently completed, and administration times were sometimes missing for medicines that must be timed around meals or kept apart from other medicines.
- Inspectors recommended that care documentation include more detail.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Preston will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Preston is backed by a local NHS health network. The nearest A&E is Chorley and South Ribble Hospital, 4.5 miles away. The local GP practice is THE RYAN MEDICAL CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Preston is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Preston
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands Preston, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands Preston?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.