Home care agency
Community Life Choices
Home care agency in Preston, Lancashire
Community Life Choices
Home care agency in Preston, Lancashire
Operated by Community Life Choices Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Community Life Choices is a home care agency based in Preston, Lancashire. It provides care and support to people living in their own homes, including those with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse support needs.
The agency was rated Good by the Care Quality Commission in 2021. It was rated Good for Effective, Caring, Responsive and Well-led care, though the Safe key question was rated as Requiring Improvement.
What inspectors found
CQC: GoodReport published 1 June 2021 · Last inspected 20 April 2021
Inspectors found that people receiving home care had their assessed needs met, that there were enough staff, and that people were treated kindly and with respect. Families spoke warmly about the support given at the end of life, and staff said they felt backed by the management team. Some people reported that visit times were less consistent in certain areas.
- Staff helped people take their medicines as prescribed and supported them with meals and drinks.
- Staff were trained, and their competence was checked, before providing care. Staff also recognised when people needed medical help and arranged access to healthcare.
- Care plans were written around each person's preferences, and people were supported to make their own choices while their rights were protected.
- The complaints process was effective, and families praised the end-of-life support their relatives received.
- Some medicine records were unclear, so inspectors had to seek clarification, and there were no written protocols for as-and-when-required medicines.
- Risk assessments did not always cover equipment staff might use, such as wheelchairs.
- People reported differing experiences of visit-time consistency across the counties the service covers.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Community Life Choices will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Community Life Choices is backed by a local NHS health network. The nearest A&E is Chorley and South Ribble Hospital, 4 miles away. The local GP practice is THE RYAN MEDICAL CENTRE, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Community Life Choices Group
Community Life Choices is one of 2 services run by Community Life Choices Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Preston
Information last reviewed October 2026.
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