Home care agency
Helping Hands Homecare Services
Home care agency in Leicester, Leicestershire
Helping Hands Homecare Services
Home care agency in Leicester, Leicestershire
Operated by HH Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Homecare Services is a home care agency based in Leicester, East Midlands. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or sensory impairment.
The agency was rated Good by the Care Quality Commission in 2019, with an Outstanding rating for Caring. It also received Good ratings for Safety, Effectiveness, Responsiveness and Leadership.
What inspectors found
CQC: GoodReport published 24 December 2019 · Last inspected 5 November 2019
Inspectors describe Helping Hands, a live-in domiciliary care service supporting three people in their own homes, as offering close, warm relationships between staff and the people they support. Staff are described as motivated and respectful, with people fully involved in decisions about their care, including those receiving palliative and end of life support. The report finds safe recruitment, medicines management, infection control, training and governance in place, and rates the service Good, unchanged from its previous inspection.
- Staff are described as kind, compassionate and respectful, and often go beyond what is expected
- People are involved in decisions about their care and helped to express their views through a range of communication tools
- Palliative and end of life care is described as high quality, with support offered to families, including after bereavement
- Regular live-in staff who know people well, supporting continuity of care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Helping Hands Homecare Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Homecare Services is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.7 miles away. The local GP practice is THE CENTRAL SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of HH Care
Helping Hands Homecare Services is one of 3 services run by HH Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Leicester
Information last reviewed October 2026.
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