Home care agency
24/7 Helping Hands Service Ltd
Home care agency in Leicester, Leicestershire
24/7 Helping Hands Service Ltd
Home care agency in Leicester, Leicestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
24/7 Helping Hands Service Ltd is a home care agency based in Leicester that delivers care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, sensory impairment, learning disabilities, substance misuse and eating disorders. The agency was rated Good by the Care Quality Commission in 2020, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 7 January 2020 · Last inspected 3 December 2019
Inspectors visited a domiciliary care service providing personal care in people's own homes, where 17 people were using the service at the time. The report describes a service that had improved since its previous inspection, with better oversight, clearer communication with people and relatives, and staff who were trained, supervised and checked. Care was described as person-centred, with staff who knew people well, treated them kindly and respected their choices and privacy.
- Systems to assess and monitor the quality of care were in place, and the registered manager met legal duties, including notifying the regulator
- Staff received induction, training and supervision, including training on specific health conditions, and followed safeguarding, health and safety and infection control procedures
- Care plans were personalised, reflected people's preferences and cultural needs, and supported people's independence and contact with family and friends
- People said they felt safe, were supported with medicines and health care, and were treated with kindness and dignity by a consistent, reliable team
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — 24/7 Helping Hands Service Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
24/7 Helping Hands Service Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.9 miles away. The local GP practice is THE CENTRAL SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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