Leicester
Home care agency in Leicester, Leicestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Leicester is a home care agency based in Leicester, in the East Midlands, providing care and support in people's own homes. It describes itself as offering complex care, learning disabilities and autism support, and supported living across the UK. Care plans are tailored to each person's preferences, with the aim of promoting independence and comfort, and the agency's services range from specialist clinical care and daily assistance to long-term support. Dementia is its stated care focus, and its recorded client groups also include older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
The Care Quality Commission rates the agency Good overall (report published 2022). Its Safe, Effective, Caring and Responsive key questions are also rated Good, while Well-led is rated Requires Improvement.
What inspectors found
CQC: GoodReport published 24 March 2022 · Last inspected 25 October 2021
Leicester is a domiciliary care service providing personal care to people in their own homes, with one person using it at the time of inspection. Inspectors found staff skilled and experienced, kind and compassionate, and able to meet the person's health and well-being needs, with care tailored to their individual needs and adjusted as those needs changed. Staff and the relative spoke highly of the registered manager's leadership.
- Staff knew how to protect the person from abuse and avoidable harm, and systems supported them to raise concerns.
- Staff were kind and compassionate and promoted the person's dignity, privacy and human rights.
- The person was supported to have choice and control, with support given in the least restrictive way.
- The registered manager was praised by staff and a relative and was responsive to concerns raised.
- The service did not always monitor the quality of care effectively enough to identify trends and provide robust oversight.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Leicester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Leicester is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.7 miles away. The local GP practice is THE CENTRAL SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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