Midshires Care Ltd
Helping Hands Folkestone
Home care agency in Folkestone, Kent
Operated by Midshires Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Folkestone is a home care agency in Folkestone, Kent, run by Midshires Care Ltd. It provides care and support in people's own homes, with a particular focus on dementia. The agency offers personalised care services and supports people living with ongoing, progressive or terminal conditions, whether these result from ageing, accident or injury. Its stated aim is to help people keep living well in the homes and communities they know.
The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2021. It supports older people, younger adults, people with dementia, people with physical disabilities, people with sensory impairments and people with learning disabilities.
What inspectors found
CQC: GoodReport published 28 October 2021 · Last inspected 30 September 2021
Inspectors visited Helping Hands Folkestone, a domiciliary care agency supporting older people and people living with dementia in their own homes, over three days in late September 2021. The report describes people feeling safe, care visits happening as planned by consistent, safely recruited staff, and staff who were described as kind, respectful and well trained. Care plans, health and dietary needs, and the involvement of people and their families were all found to be well managed, and the registered manager was credited with a positive culture.
- People and their relatives gave positive feedback, and staff were described as kind, caring and respectful of privacy and dignity
- Care visits were delivered as planned by consistent, safely recruited and well-trained staff
- Risks were managed, medicines were supported safely, and infection control systems were effective, including during the pandemic
- The registered manager was described as building a positive, person-centred culture that staff felt supported by
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Folkestone will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Folkestone is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 12.2 miles away. The local GP practice is GUILDHALL STREET SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Folkestone is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Folkestone
Information last reviewed October 2026.
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