Midshires Care Ltd
Helping Hands Basildon
Home care agency in Wickford, Essex
Operated by Midshires Care
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About
Helping Hands Basildon is a home care agency, operated by Midshires Care Ltd, that provides care and support in people's own homes. Its office is in Wickford, Essex. The agency says it tailors its services to each person's needs and daily life. It supports people with ongoing, progressive or terminal conditions arising from ageing, accident or injury, with a particular focus on dementia. It also supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment.
The Care Quality Commission rated the agency Good overall in a report published in 2020, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. The agency describes its purpose as helping people keep living well in the home and community they know.
What inspectors found
CQC: GoodReport published 26 March 2020 · Last inspected 17 February 2020
Inspectors found that people using this domiciliary care agency in Basildon felt safe and knew how to raise concerns, and that care plans were built around each person with their input. Staff were described as kind and respectful, and a stable group of regular carers usually arrived on time, with phone calls when they were running late. Management oversight, spot checks, feedback surveys, and prompt communication with relatives were also noted.
- Staff were described as compassionate, kind and respectful, and people felt treated with dignity
- A regular group of care staff usually arrived on time, with a phone call if they were delayed
- Management oversight was in place, including spot checks and prompt responses to relatives' calls and emails
- Recruitment, induction, training, and medicines auditing were described as robust
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Basildon will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Basildon is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 4.8 miles away. The local GP practice is SWANWOOD PARTNERSHIP, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Basildon is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wickford
Information last reviewed October 2026.
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