Care home
Heatherley - Care Home with Nursing Physical Disabilities
Care home in Copthorne, Surrey
Leonard Cheshire Disability
Heatherley - Care Home with Nursing Physical Disabilities
Care home in Copthorne, Surrey
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Heatherley is a care home with nursing for physical disabilities, operated by Leonard Cheshire Disability and located in Copthorne, Surrey. The home provides specialist support to disabled people, including those with complex care needs, and has 43 registered beds.
The home was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 18 July 2022 · Last inspected 20 May 2022
Inspectors found the home is moving in the right direction after a previous inadequate rating, with improvements in how people access activities and plan their goals. Staff were described as kind and respectful, people were encouraged to share views and be independent, and relatives felt listened to. The report notes these changes were only just starting at the time of inspection and need more time to become established for everyone with a learning disability.
- Staff treated people with kindness and respect, and people's rights were promoted and protected from discrimination.
- People were encouraged to take part in planning their own care and to give their views on the support they received.
- Staff understood how to recognise and report possible abuse.
- Support was flexible and person-centred, with people able to make choices and be as independent as possible.
- Inspectors found the service could not yet fully show it was meeting all the underpinning principles of right support, right care, right culture.
- Changes to goal-setting and planning support for people with a learning disability were recent and still need to become embedded.
- Some people were only recently able to access meaningful activities more regularly, and this needs to reach everyone with a learning disability.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAmple
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
14 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heatherley - Care Home with Nursing Physical Disabilities is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 5.9 miles away. The local GP practice is MODALITY MID SUSSEX, 1.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Copthorne
Local clubs, charities and support groups that help older residents stay active and connected.
The Forget Me Not's (Crawley)
The Forget Me Nots ensure no carer, loved one, friend or family member of someone living with dementia in Crawley and surrounding area would ever feel alone. We exist to provide friendship, help,…
Being Neighbourly
To support our Neighbours in and around East Grinstead, West Sussex, to engage / re-engage with their community, to reduce isolation and loneliness, improve mental wellbeing and support those in…
Age UK East Grinstead & District
AGEUKEG and District's area of benefit encompasses the town of East Grinstead and the surrounding villages.It operates four main services:Dementia Respite Services, Day/Activity Centre Services,…
Age Concern Bletchingley
Lunch Club for the elderly on 1st and 3rd Wednesdays each month andTransport to doctors' surgery, hospital,dentist and shopping for the elderly residents of Bletchingley
Dementia First
To provide a day care facility for people with Dementia and provide respite for their carers
Information last reviewed October 2026.
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