Prestwick Care
Heatherfield Care Home
Nursing home in Cramlington, North Tyneside
Operated by Prestwick Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Heatherfield Care Home, operated by Prestwick Care, is a 74-bed facility in Cramlington, Northumberland. The home provides nursing care, dementia support and residential care, with specialist provision for people living with dementia and physical disabilities. A nursing team delivers care tailored to individual needs and preferences.
Heatherfield Care Home was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 13 July 2023 · Last inspected 21 June 2023
Inspectors found that everyday support is delivered safely, with a strong emphasis on individual choice and independence. There are enough trained staff, who work well with visiting professionals, and the atmosphere in the home was judged positive. Staff spoke well of the managers, and most relatives felt the home was well run.
- Medicines were largely handled safely, and people were protected from abuse.
- Risks to people were assessed and revisited when their needs changed, and the building was kept in good repair.
- Staff were trained and recruited appropriately, and the home worked well with outside health and social care professionals.
- Care records were written around each person, and people were supported to make their own choices.
- Handling of covertly administered medicines, and some related records, did not fully match the provider's own policy.
- Some staff were not fully familiar with the details of certain people's individual risk assessments.
- Meal choices were not consistently offered to residents with dementia in the way that best-practice guidance recommends.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysAdequate
Local crime statistics
202 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what North Tyneside council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £893 |
| 2025 | £944 |
What North Tyneside council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heatherfield Care Home is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 1.1 miles away. The local GP practice is NETHERFIELD HOUSE, 1.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Cramlington
Local clubs, charities and support groups that help older residents stay active and connected.
Isabella Community Association Ltd
Age UK Day Centre, Pre-School Nursery, Youth Clubs, Toddler Groups, Karate, Various Adult Arts and Craft Classes, Community Garden, Over 50's exercise class, Zumba, Boot Camp, Women's Institute,…
Stroke North
Meet twice monthly for social activities and to provide speakers to give talks and information on subjects which are appropriate to those who have suffered strokes and also their carers. In…
The Hardman Centre
Provision of high quality services in supporting older people facing isolation or loneliness and for the parents of pre-school children seeking excellent early years education for their children
Carers Northumberland
Provide services, support and information to all unpaid carers in Northumberland.
The North Tyneside Carers Centre
The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…
Age UK Newcastle and North Tyneside
To improve the quality of life for older people
Part of Prestwick Care
Heatherfield Care Home is one of 16 homes run by Prestwick Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Cramlington
Information last reviewed October 2026.
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