Welltower

Hartford Court

Residential care home in Cramlington, Northumberland

Operated by HC-One

CQC Good75 bedsDementiaResidential
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressCumbrian Road, Cramlington, NE23 1DA
Beds75

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About

Hartford Court is a 75-bed residential care home in Cramlington, Northumberland, providing dementia and residential care for older people. The home is operated by Welltower and was rated Good by the Care Quality Commission in 2023, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 6 February 2023 · Last inspected 19 January 2023

Inspectors found that Hartford Court, a residential home for up to 68 people (some living with dementia), provided safe, well-maintained care at this focused inspection. Staff were described as knowing residents well and responding promptly to their needs, with medicines managed safely and access to healthcare in place. Inspectors also noted that people were supported to make choices and that staff worked in the least restrictive way possible.

Strengths noted
  • Safety monitoring and documented risk management had improved since the previous inspection
  • Staff knew how to raise safeguarding concerns and learned lessons when things went wrong
  • Staff had the skills they needed, felt supported, and people had a good range of activities and dietary support
  • Quality assurance checks were in place to monitor the home's performance
Areas to improve
  • More focused stimulation was needed for some people with complex needs
  • Staffing levels were noted as needing a recommendation to keep them under review

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)

Facilities

Communal Lounge
Dining Area
En-suite rooms
Gardens
Hair & Beauty Salon

What's nearby

GP surgery650 m
A&E: Northumbria Specialist Emergency Care Hospital1.0 miles
Pub or bar250 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

202 recorded crimes in the local area (April 2026)

Top categories:

Anti-social behaviour32%
Violent crime18%
Shoplifting13%
Criminal damage & arson10%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Northumberland council pays.

Care fee trajectory

Indicative weekly fee by year, against what Northumberland pays care homes.
YearCouncil rate (per week)
2024£832
2025£882

What Northumberland council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hartford Court is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 1 miles away. The local GP practice is VILLAGE MEDICAL GROUP, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northumbria Specialist Emergency Care Hospital · 1 mi
Nearest GP · CQC Good
VILLAGE MEDICAL GROUP · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Cramlington

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Isabella Community Association Ltd

Age UK Day Centre, Pre-School Nursery, Youth Clubs, Toddler Groups, Karate, Various Adult Arts and Craft Classes, Community Garden, Over 50's exercise class, Zumba, Boot Camp, Women's Institute,…

3.2 miles away · Source: Charity Commission (1119221)
Charity

Stroke North

Meet twice monthly for social activities and to provide speakers to give talks and information on subjects which are appropriate to those who have suffered strokes and also their carers. In…

5.0 miles away · Source: Charity Commission (1112265)
Charity

The Hardman Centre

Provision of high quality services in supporting older people facing isolation or loneliness and for the parents of pre-school children seeking excellent early years education for their children

6.3 miles away · Source: Charity Commission (1144252)
Charity

Carers Northumberland

Provide services, support and information to all unpaid carers in Northumberland.

6.7 miles away · Source: Charity Commission (1122972)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

6.8 miles away · Source: Charity Commission (1051472)
Charity

Age UK Newcastle and North Tyneside

To improve the quality of life for older people

7.6 miles away · Source: Charity Commission (1049527)

Part of HC-One

Hartford Court is one of 247 homes run by HC-One on AskBart. See how the group's homes are rated and where it operates.

See all 247 HC-One listings →

Information last reviewed October 2026.

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