RCB Healthcare
Heatherdale Healthcare Limited
Nursing home in Chatham, Medway
Operated by RCB Healthcare
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About
Heatherdale Healthcare Limited is a care home in Gillingham, Medway, providing nursing and residential care for up to 43 residents. The home is operated by RCB Healthcare.
The Care Quality Commission rated Heatherdale Healthcare Limited as Good overall in its 2021 inspection report, awarding Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 8 July 2021 · Last inspected 26 May 2021
Inspectors carried out a focused inspection of this home, which supports up to 43 people, many of whom are older and some living with dementia. The report describes positive feedback from people and relatives about staff training, care, and the manager's openness, and says that earlier issues around risk management, complaints and governance had been addressed. The overall rating is good.
- Staff are described as well trained and as giving kind, supportive care that people and relatives value
- Improvements since the last inspection were found in complaints handling, nurse clinical training, quality monitoring and medicines management
- Staff understand how to apply the Mental Capacity Act and support people in the least restrictive way
- A range of in-house and external activities is offered, supported by a dedicated activity coordinator
- The report indicates the provider is looking to involve relatives and residents more in making improvements to the home
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
117 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Medway council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £845 |
| 2025 | £875 |
What Medway council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heatherdale Healthcare Limited is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.4 miles away. The local GP practice is WIGMORE MEDICAL CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Chatham
Local clubs, charities and support groups that help older residents stay active and connected.
Working Against Loneliness Together (Walt)
WALT helps to combat loneliness and social isolation in the ME5 postcode area of Medway
Age UK Kent Rivers
Age UK Medway provides a range of support and care services for older people in the Medway and Kent areas. We are committed to providing high quality services enabling older people to live safely…
Dementia Concern
The charity provides weekend day care, care and respite in the home, support, advice and information, assessment and client representation for carers and people with dementia. It also provides…
Medway University of the Third Age
The advancement of education and, in particular, the education of older people and those who are retired from full time work by all means, including associated activities conducive to learning and…
Age UK Maidstone, Sevenoaks and Tonbridge
We operate a range of services supporting older within the Borough including Day care facilities, Independent Living Service, Foot care, Bathing, Befriending, Exercise and Socialise sessions,…
Part of RCB Healthcare
Heatherdale Healthcare Limited is one of 5 homes run by RCB Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Chatham
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Chatham: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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