RCB Healthcare

Heatherdale Healthcare Limited

Nursing home in Chatham, Medway

Operated by RCB Healthcare

CQC Good43 bedsDementiaNursing
Address204 Hempstead Road, Hempstead, Gillingham, ME7 3QG
Beds43

Do you run Heatherdale Healthcare Limited? Manage this listing free.

About

Heatherdale Healthcare Limited is a care home in Gillingham, Medway, providing nursing and residential care for up to 43 residents. The home is operated by RCB Healthcare.

The Care Quality Commission rated Heatherdale Healthcare Limited as Good overall in its 2021 inspection report, awarding Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 8 July 2021 · Last inspected 26 May 2021

Inspectors carried out a focused inspection of this home, which supports up to 43 people, many of whom are older and some living with dementia. The report describes positive feedback from people and relatives about staff training, care, and the manager's openness, and says that earlier issues around risk management, complaints and governance had been addressed. The overall rating is good.

Strengths noted
  • Staff are described as well trained and as giving kind, supportive care that people and relatives value
  • Improvements since the last inspection were found in complaints handling, nurse clinical training, quality monitoring and medicines management
  • Staff understand how to apply the Mental Capacity Act and support people in the least restrictive way
  • A range of in-house and external activities is offered, supported by a dedicated activity coordinator
Areas to improve
  • The report indicates the provider is looking to involve relatives and residents more in making improvements to the home

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing
Residential
Respite

Specialist care

Dementia

What's nearby

GP surgery0.8 miles
A&E: Medway Maritime Hospital2.4 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

117 recorded crimes in the local area (July 2026)

Top categories:

Anti-social behaviour48%
Violent crime24%
Criminal damage & arson9%
Other theft7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Medway council pays.

Care fee trajectory

Indicative weekly fee by year, against what Medway pays care homes.
YearCouncil rate (per week)
2024£845
2025£875

What Medway council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Heatherdale Healthcare Limited is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.4 miles away. The local GP practice is WIGMORE MEDICAL CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Medway Maritime Hospital · 2.4 mi
Nearest GP · CQC Good
WIGMORE MEDICAL CENTRE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Chatham

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Working Against Loneliness Together (Walt)

WALT helps to combat loneliness and social isolation in the ME5 postcode area of Medway

2.6 miles away · Source: Charity Commission (1209551)
Charity

Age UK Kent Rivers

Age UK Medway provides a range of support and care services for older people in the Medway and Kent areas. We are committed to providing high quality services enabling older people to live safely…

3.3 miles away · Source: Charity Commission (1133023)
Charity

Dementia Concern

The charity provides weekend day care, care and respite in the home, support, advice and information, assessment and client representation for carers and people with dementia. It also provides…

4.5 miles away · Source: Charity Commission (1014834)
Charity

Medway University of the Third Age

The advancement of education and, in particular, the education of older people and those who are retired from full time work by all means, including associated activities conducive to learning and…

5.0 miles away · Source: Charity Commission (1137600)
Charity

Age UK Maidstone, Sevenoaks and Tonbridge

We operate a range of services supporting older within the Borough including Day care facilities, Independent Living Service, Foot care, Bathing, Befriending, Exercise and Socialise sessions,…

7.0 miles away · Source: Charity Commission (1062723)

Part of RCB Healthcare

Heatherdale Healthcare Limited is one of 5 homes run by RCB Healthcare on AskBart. See how the group's homes are rated and where it operates.

See all 5 RCB Healthcare listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Heatherdale Healthcare Limited, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Heatherdale Healthcare Limited so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Heatherdale Healthcare Limited?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.