Home care agency

Healing Touch Care Limited

Home care agency in Andover, Hampshire

Healing Touch Care Limited

Home care agency in Andover, Hampshire

CQC GoodDementia
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressOffice 7 Pelican House, 83 New Street, Andover, SP10 1DR

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About

Healing Touch Care Limited is a home care agency that provides care and support in people's own homes. Its care is designed around the individual needs of each person it supports and of their families. The agency focuses on dementia care and also supports older people, younger adults under 65, people with physical disabilities, people with mental health needs and people with sensory impairment. It is based in Andover, Test Valley, Hampshire.

The agency is regulated by the Care Quality Commission (CQC), which inspects it against the standard expected of a professional home care provider. Its 2023 CQC report rated it Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. Its management team has almost 50 years of experience in the healthcare sector.

What inspectors found

CQC: Good

Report published 15 March 2023 · Last inspected 28 February 2023

Inspectors found that Healing Touch Care Limited, a domiciliary service supporting people with dementia and physical disabilities in their own homes, kept people safe and treated them with kindness and dignity. Care plans were person-centred and developed with people, although some were not always updated promptly when needs changed. Staff were described as well prepared, with a clear leadership team that sought feedback to improve the service.

Strengths noted
  • Staff understood how to protect people from abuse, and risks were assessed, monitored and managed
  • Care was very person-centred, with kind and compassionate staff who understood individual needs and preferences
  • Staff supported people to make their own decisions and sought consent in line with legislation
  • The registered manager had a clear vision, sought feedback from people and staff, and used it to make improvements
Areas to improve
  • Some care plans were not always updated in a timely way when people's needs changed
  • Records evidencing shadowing, competency assessments and spot checks for staff were lacking
  • Some shortfalls were found in recruitment practices

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital12.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Healing Touch Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Healing Touch Care Limited is backed by a local NHS health network. The nearest A&E is Royal Hampshire County Hospital, 12.2 miles away. The local GP practice is ST MARY'S SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Hampshire County Hospital · 12.2 mi
Nearest GP · CQC Good
ST MARY'S SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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