Deer Capital

Hazeldene House

Care home in Tunbridge Wells, Kent

Operated by Hartford Care

CQC Good78 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressRomford Road, Pembury, Tunbridge Wells, TN2 4AY
Beds78
Registered managerEva Agnes Robinson

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About

Hazeldene House is a purpose-built nursing home in Tunbridge Wells, Kent, operated by Deer Capital. It provides 24-hour nursing care and specialist dementia support across 78 registered beds. The home is rated Good by the Care Quality Commission (report 2022), with Good ratings for Safety, Effectiveness, Caring and Responsiveness, though Well-led was marked as Requires Improvement.

The home supports residents with complex nursing needs, including those living with dementia and those with physical frailty, in separate dedicated areas. It offers both permanent nursing and residential placements, as well as respite stays. The home is located near Tunbridge Wells and set within grounds with views over the Kent countryside.

What inspectors found

CQC: Good

Report published 10 June 2022 · Last inspected 26 April 2022

Inspectors found that people at Hazeldene House felt safe and content, and that staff knew them well. Relatives said they were kept informed promptly, including about minor incidents. Medicines and infection control were managed safely, and people were involved in decisions about their care and supported to be as independent as possible.

Strengths noted
  • Staff are described as having a close understanding of each person's needs and preferences.
  • Relatives say they are involved in care plans and told quickly about any changes or incidents.
  • Meals receive positive comments from people and relatives, and dietary needs such as food intolerances are met, with alternatives always available.
  • Earlier breaches of regulation have been addressed, and the service's overall rating has improved from requires improvement to good.
Areas to improve
  • At the time of the inspection the manager had recently left, and a deputy manager was providing oversight, which the report notes leadership was in a period of transition.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery650 m
A&E: Tunbridge Wells Hospital at Pembury1.3 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

Local crime statistics

213 recorded crimes in the local area (April 2026)

Top categories:

Violent crime31%
Anti-social behaviour19%
Shoplifting12%
Criminal damage & arson10%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.

Care fee trajectory

Indicative weekly fee by year, against what Kent pays care homes.
YearCouncil rate (per week)
2024£1,063
2025£1,187

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hazeldene House is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 1.3 miles away. The local GP practice is WATERFIELD HOUSE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Tunbridge Wells Hospital at Pembury · 1.3 mi
Nearest GP · CQC Good
WATERFIELD HOUSE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Tunbridge Wells

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Tunbridge Wells

Age UK Tunbridge Wells is the new name for Tunbridge Wells Age Concern, the Charity has been working in the borough of Tunbridge Wells since 1948 and currently provides a range of services and…

0.4 miles away · Source: Charity Commission (1147675)
Charity

Rusthall Lunch Club

Providing a lunch once a week for the elderly living in Rusthall.

1.7 miles away · Source: Charity Commission (1087276)
Charity

Southborough and High Brooms Age Concern

Currently we manage a "Trust Fund". We believe that it is no longer financially viable for a Day Centre to be run as we have in the past. Following consultation with the Charity Commission and…

3.2 miles away · Source: Charity Commission (275874)
Charity

Age UK Sevenoaks Tonbridge & District

Services provided for older people in and around Sevenoaks, Tonbridge and surrounding districts. These include the provision of day care and a co-ordinated lunch club scheme throughout the area,…

4.3 miles away · Source: Charity Commission (1088213)
Charity

Rotherfield St Martin

RSM is a community led and award winning charity that supports older people in the Rotherfield Parish (and surrounding areas), East Sussex. Our aim is to prevent social isolation and loneliness in…

6.2 miles away · Source: Charity Commission (1168555)
Charity

The Good Company People

The Good Company People carries out its purposes by providing relief to (a) people who are experiencing loneliness and social isolation and/or experiencing cognitive changes, living with dementia…

6.8 miles away · Source: Charity Commission (1202836)

Part of Hartford Care

Hazeldene House is one of 54 homes run by Hartford Care on AskBart. See how the group's homes are rated and where it operates.

See all 54 Hartford Care listings →

Information last reviewed October 2026.

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