Care home
Hartford Hey
Residential care home in Merseyside, Cheshire West and Chester
Hartford Hey
Residential care home in Merseyside, Cheshire West and Chester
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About
Hartford Hey is a residential care home in Neston, Merseyside, with 28 registered beds. Alongside residential care, it now offers day care, so people can spend a day at the home. Day visitors are provided with home-cooked meals, personal care where needed, and companionship from long-term residents and staff. The home says it has supported more than one hundred residents over more than forty years of experience.
The home's qualified team offers support tailored to individual needs, with personalised care plans. Its rooms and communal areas are described as safe, accessible and designed for wellbeing, and it runs community activities intended to support residents' overall wellbeing. The home reports a 98% satisfaction rating from residents and families. The Care Quality Commission rated Hartford Hey Good overall in its 2026 report, with Good ratings for the safe, effective, caring, responsive and well-led key questions.
Care provided
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
200 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cheshire West and Chester council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £853 |
| 2025 | £887 |
What Cheshire West and Chester council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hartford Hey is backed by a local NHS health network. The nearest A&E is Arrowe Park Hospital, 5.6 miles away. The local GP practice is NESTON MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Merseyside
Local clubs, charities and support groups that help older residents stay active and connected.
Sefton O.p.e.r.a.
Sefton O.P.E.R.A is a voluntary organisation working with older people in the community many experiencing dementia and Alzheimers often experiencing isolation our aim is to enable older people to…
Parkhaven Trust
The charity provides a range of services to support people through the provision of residential care, nursing, domiciliary care and daycare for older people and people with dementia and learning…
Age Concern Liverpool & Sefton
Provide services and activities for older people.Campaigns with and advocates on behalf of older people.Supports the development of older peoples organisations.
Age Concern Wirral
We provides support, services & activities to promote well-being and resilience of people in the local community, with a specific focus on people in later life. Our work includes information and…
Age UK Lancashire
We aim to make a positive difference to the lives of all older people in Lancashire, to make later life a more fulfilling and enjoyable experience. We provide effective services to meet locally…
Community Lives Matter
We deal with the specific needs found in our local community. We run activities for those who are lonely, elderly, or otherwise vulnerable. We provide services for people with dementia and their…
Information last reviewed October 2026.
Reviews from families
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