Home care agency

Hand To Hand Care Ltd

Home care agency in Bexhill On Sea, East Sussex

Hand To Hand Care Ltd

Home care agency in Bexhill On Sea, East Sussex

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address45 Cooden Sea Road, Bexhill-on-sea, TN39 4SJ

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About

Hand To Hand Care Ltd is a home care agency in Bexhill On Sea, East Sussex, serving Bexhill-on-Sea and the surrounding areas. The family-run service reports more than 20 years' experience and supports adults of all ages and needs, including people living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. Its stated aim is to help people live safely and independently at home.

Carers provide flexible support built around each person's routines, preferences and wellbeing, and the agency has a particular focus on dementia care. The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2019.

What inspectors found

CQC: Good

Report published 13 November 2019 · Last inspected 15 October 2019

Inspectors found that people receiving personal care from this domiciliary service had their visits on time, with no missed calls reported. Care plans were built from assessments and changed when people's needs changed, and people said they had a say in how their care was planned. Staff were described as kind and caring, skilled for their roles, and part of a positive, motivated team overseen by the registered manager and provider.

Strengths noted
  • People said staff were kind and caring and helped them keep their dignity and independence.
  • Calls were reported as on time, and people said none had been missed.
  • Care plans were based on assessments and updated when needs changed, with people involved in planning their care.
  • Staff were described as skilled and knowledgeable, and the manager and provider worked alongside them and oversaw their practice.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital6.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hand To Hand Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hand To Hand Care Ltd is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 6.5 miles away. The local GP practice is LITTLE COMMON SURGERY, 0.2 miles away.

Nearest hospital · A&E
Conquest Hospital · 6.5 mi
Nearest GP
LITTLE COMMON SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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