Cera Care
Care at Home Services (South East) Limited – Bexhill, Hastings and Rother
Home care agency in Bexhill On Sea, East Sussex
Operated by Cera Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Care at Home Services is a home care agency based in Bexhill On Sea, East Sussex, operating under the Cera Care brand. It provides domiciliary care in people's own homes across Kent and Sussex, with support shaped to each person's needs, whether that means help with everyday tasks that have become harder or support during recovery from illness. The agency supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment, and it lists dementia as its care focus.
The Care Quality Commission rates Care at Home Services Good overall, with Good grades for the safe, effective, caring, responsive and well-led key questions. The report was published in 2019. The agency says its care staff are trained for their roles.
What inspectors found
CQC: GoodReport published 4 November 2019 · Last inspected 4 October 2019
Inspectors found a domiciliary care agency with a strong person-centred culture, where people said staff were kind, knew them well and supported their independence. Most people and relatives spoke highly of the service and of the registered manager, and staff felt listened to. Inspectors noted some gaps in the detail of risk assessments and in guidance on 'as required' medicines, which the provider acted on during the visit.
- Staff are described as kind and caring, and people say they enjoy their company and trust them
- People's consent is sought and their wishes respected, with support for choice and control
- Thorough recruitment checks and staff training help protect people from abuse
- Strong leadership, with a positive culture and quality assurance systems that monitor the service
- Some risk assessments and management plans lacked sufficient detail
- Staff lacked clear, accessible guidance on 'as required' medicines
- A small number of people raised concerns about rota changes and how responsive the office is
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Care at Home Services (South East) Limited – Bexhill, Hastings and Rother will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care at Home Services (South East) Limited – Bexhill, Hastings and Rother is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 6.4 miles away. The local GP practice is LITTLE COMMON SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Care at Home Services (South East) Limited – Bexhill, Hastings and Rother is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Bexhill On Sea
Information last reviewed October 2026.
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