Home care agency

Hand In Hand Homecare Agency Limited

Home care agency in St. Helens

Hand In Hand Homecare Agency Limited

Home care agency in St. Helens

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit1, Waterside Court, St. Helens, WA9 1UA

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About

Hand In Hand Homecare Agency Limited is a home care agency in St. Helens, Merseyside, that provides care and support in people's own homes. Its main focus is dementia care. It also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or sensory impairments. The agency says its services range from simple help with daily life to comprehensive care, and are tailored to each person's needs. It describes its approach as rooted in traditional values, with an emphasis on dignity, independence, respect, equality and confidentiality.

The Care Quality Commission rates the agency Good overall, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led. The report was published in 2019.

What inspectors found

CQC: Good

Report published 15 August 2019 · Last inspected 25 June 2019

Inspectors found that people using this small home care service, which provides personal care to older people in their own homes, felt safe and well looked after by consistent, well-trained staff who arrived on time and did not miss calls. Risks were assessed and managed, medication was given at the right times, and care plans were personalised to people's preferences. Staff were described as kind and patient, and people and families said they were listened to, knew how to complain and found the management approachable.

Strengths noted
  • Staff understood how to keep people safe and risks were assessed and managed well
  • Medication support was managed safely and people received it on time
  • Care was consistent, person-centred and matched to care plans, with staff who knew people well
  • Management was described as approachable and supportive, and quality assurance systems were effective

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hand In Hand Homecare Agency Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hand In Hand Homecare Agency Limited is backed by a local NHS health network. The nearest A&E is Whiston Hospital, 3.6 miles away. The local GP practice is ATLAS MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Whiston Hospital · 3.6 mi
Nearest GP · CQC Good
ATLAS MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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