Eleanor Healthcare Group
Halden Heights Care Community
Care home in Ashford, Kent
Operated by Eleanor Healthcare Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Halden Heights Care Community? Manage this listing free.
About
Halden Heights Care Community, operated by Eleanor Healthcare Group, is a residential and nursing care home in Ashford, Kent, providing care across a range of support needs. The home is registered for 101 beds and is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2019).
Eleanor Healthcare Group is an independent provider offering residential and nursing care homes, home care, live-in care, day centres and supported living services. The organisation works with both NHS and private service-users, supporting people across different age groups and care requirements.
What inspectors found
CQC: GoodReport published 11 October 2019 · Last inspected 27 August 2019
Inspectors found that people and relatives spoke positively about the service, describing the atmosphere as settled and the staff as caring and familiar with each person's preferences. Day-to-day care was judged safe, with medicines handled correctly, staff trained and supervised, and staffing levels matched to people's needs. Care plans were tailored to individuals, and people's choices, dignity and privacy were respected.
- People said they felt safe with staff, and staff understood how to protect people from harm.
- Registered nurses stored and gave medicines safely and were supported to keep their professional registration current.
- Staff received training and continuous support and supervision from the management team, and staffing levels reflected people's needs.
- People's health was closely monitored with help from healthcare professionals, including a local pharmacy and a GP who visited weekly.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected August 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
300 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Halden Heights Care Community is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 9.8 miles away. The local GP practice is IVY COURT SURGERY, 2.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Ashford
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern (Age UK) Ashford Ltd
Support for the over 50 to remain independent, learn new skills and take an active part in the wider community
Part of Eleanor Healthcare Group
Halden Heights Care Community is one of 31 homes run by Eleanor Healthcare Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Ashford
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Halden Heights Care Community, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Halden Heights Care Community?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.