Home care agency

GMT Healthcare

Home care agency in Stoke-on-trent

GMT Healthcare

Home care agency in Stoke-on-trent

CQC Requires improvement
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressMarcus House, Parkhall Road, Stoke On Trent, ST3 5XA

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About

GMT Healthcare is a home care agency based in Stoke-on-Trent, West Midlands, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities or learning disabilities.

GMT Healthcare was rated Requires Improvement by the Care Quality Commission in 2019. The inspection found the agency's Caring and Responsive services to be Good, though Safe, Effective and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 6 June 2019 · Last inspected 16 May 2019

Inspectors found that GMT Healthcare, a domiciliary care agency supporting 16 people in their own homes, had kind and caring staff who respected privacy and dignity and encouraged independence. People and their relatives were involved in decisions about their care, and staff understood individual preferences. People felt the management team was approachable and engaged with the service.

Strengths noted
  • Staff knew about the risks people faced and how to reduce them.
  • Safeguarding systems were in place, and staff understood them.
  • Enough safely recruited staff were available to support people.
  • People were happy with their personalised care, and the registered manager had improvement plans and learned from past incidents.
Areas to improve
  • Systems for managing people's medicines needed improvement so that they were consistently safe.
  • Written records of risks were not always clear, and consent was not always sought in line with law and guidance.
  • Policies and systems did not consistently support people's choice and control, and staff needed further knowledge and skills.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — GMT Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

GMT Healthcare is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 4 miles away. The local GP practice is ADDERLEY GREEN SURGERY, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Stoke University Hospital · 4 mi
Nearest GP · CQC Good
ADDERLEY GREEN SURGERY · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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