Felbury House
Care home in Dorking, Surrey
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Felbury House is a retirement home in the village of Holmbury St Mary, near Dorking in Surrey, and is part of the Greys Care Group. It provides residential care for people over 65 and has 30 registered beds, arranged as six apartments and 22 suites. Every room has its own bathroom or shower, a kitchen or dining area and a living area, and residents may furnish their rooms with their own belongings. Many rooms look out over the surrounding countryside.
Shared spaces include open fireplaces, dining areas and a refreshments bar. The home runs a monthly activities programme covering memory lane sessions, gentle exercise to music, art, needlecraft, bridge and chess, and visiting chiropodists, opticians, physiotherapists and hairdressers attend regularly. The Care Quality Commission rated the home Good overall in its 2022 report. Its safe, effective, caring and responsive key questions were each rated Good, while well-led was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 18 October 2022 · Last inspected 1 August 2022
Inspectors rated Felbury House, a residential home for up to 30 people with physical disabilities and needs linked to older age and frailty, as good. People described feeling safe and well supported, staff were seen interacting kindly and respectfully, and people were given choice and control while healthcare appointments were arranged. Feedback on activities was mixed: those who went out valued it, while those who stayed in said there was little for them.
- Staff were described as kind, caring and respectful, and inspectors observed this in practice
- Safeguarding systems were in place and staff knew how to raise concerns
- Risks to people were assessed and staff had guidance on reducing harm
- People had access to healthcare and staff supported them to attend appointments
- Provider oversight and governance were not robust enough to identify problems with medicines management and recruitment
- Measures to address staff concerns about unfairness and favouritism within the home were not effective
- People who could not go out or chose not to had limited activities available, and inspectors made a recommendation about this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected January 2025
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtPlentiful
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
131 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Felbury House is backed by a local NHS health network. The nearest A&E is Royal Surrey County Hospital, 9 miles away. The local GP practice is SHERESURGERYANDDISPENSARY, 2.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Dorking
Local clubs, charities and support groups that help older residents stay active and connected.
The Meeting Place (Bookham)
We promote social inclusion in our community by running a Coffee Shop, English Language and Lip Reading classes. Our Telephone Befriending Service is part of the Anna Chaplaincy which offers…
Mid Surrey Dementia Care Trust
We operate the Conservatory Club, attached to Fairfield Centre, Leatherhead, where we run a managed social club for up to 8 people with memory difficulties each day, between 10.00 - 3.00pm, Monday…
Epsom and Ewell University of the Third Age
The advancement of education and, in particular, the education of older people and those who are retired from full time work in Epsom and Ewell and its surrounding locality by all means, including…
Age Concern Epsom & Ewell
To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…
Age Concern Epsom and Ewell
To improve the lives of older people in the Borough of Epsom and Ewell
More care homes near Dorking
Information last reviewed October 2026.
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