Excellence Care
Home care agency in Basildon, Essex
Operated by Excellence Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Do you run Excellence Care? Manage this listing free.
About
Excellence Care is a home care agency that provides care and support in people's own homes. It says it covers Teesside, Durham, Darlington and Gateshead, and its office is in Basildon, Essex. Dementia is its main focus, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. Services include help with daily activities, medication management, respite care, companionship visits and ongoing support, including during recovery. Carers work with clients and their families to draw up a personalised care plan. The Care Quality Commission rates Excellence Care Outstanding overall. Its Safe and Well-led key questions are also rated Outstanding, and Effective, Caring and Responsive are rated Good.
What inspectors found
CQC: OutstandingReport published 30 January 2020 · Last inspected 29 October 2019
Inspectors rated this small service for adults with complex needs and learning disabilities as outstanding overall, up from good at its previous inspection. Staff were described as highly skilled and committed, with flexible, personalised support that helps people live independently and stay out of hospital. Care plans were praised for clear clinical guidance and for including people's own views.
- People described the service as a place where they felt safe and respected, and professionals called it a unique and vital service.
- The registered manager was praised as an outstanding leader who encouraged staff and people to reach their potential.
- Staff used an enabling approach to risk, supported people to make their own choices, and worked closely with professionals to keep people well.
- Care plans were updated to a clearer, easier-to-understand format and contained detailed clinical advice.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Excellence Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Excellence Care is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.5 miles away. The local GP practice is CLAYHILL MEDICAL PRACTICE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Excellence Care
Excellence Care is one of 2 services run by Excellence Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Basildon
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Excellence Care, your experience helps other families.
Write a review
Make an enquiry
About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Basildon: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Excellence Care?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.