Excellence Care

Home care agency in Basildon, Essex

Operated by Excellence Care

CQC OutstandingDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressSt Davids Court, London Road, Basildon, SS16 4PY

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About

Excellence Care is a home care agency that provides care and support in people's own homes. It says it covers Teesside, Durham, Darlington and Gateshead, and its office is in Basildon, Essex. Dementia is its main focus, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. Services include help with daily activities, medication management, respite care, companionship visits and ongoing support, including during recovery. Carers work with clients and their families to draw up a personalised care plan. The Care Quality Commission rates Excellence Care Outstanding overall. Its Safe and Well-led key questions are also rated Outstanding, and Effective, Caring and Responsive are rated Good.

What inspectors found

CQC: Outstanding

Report published 30 January 2020 · Last inspected 29 October 2019

Inspectors rated this small service for adults with complex needs and learning disabilities as outstanding overall, up from good at its previous inspection. Staff were described as highly skilled and committed, with flexible, personalised support that helps people live independently and stay out of hospital. Care plans were praised for clear clinical guidance and for including people's own views.

Strengths noted
  • People described the service as a place where they felt safe and respected, and professionals called it a unique and vital service.
  • The registered manager was praised as an outstanding leader who encouraged staff and people to reach their potential.
  • Staff used an enabling approach to risk, supported people to make their own choices, and worked closely with professionals to keep people well.
  • Care plans were updated to a clearer, easier-to-understand format and contained detailed clinical advice.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Excellence Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Excellence Care is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.5 miles away. The local GP practice is CLAYHILL MEDICAL PRACTICE, 0.5 miles away.

Nearest hospital · A&E
Basildon Hospital · 1.5 mi
Nearest GP
CLAYHILL MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Excellence Care

Excellence Care is one of 2 services run by Excellence Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Excellence Care listings →

Information last reviewed October 2026.

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