Home care agency
Dion Care Services Limited
Home care agency in Basildon, Essex
Dion Care Services Limited
Home care agency in Basildon, Essex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Dion Care Services Limited is a home care agency based in Basildon, Essex, providing care and support in people's own homes. The agency supports older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.
Dion Care Services Limited was rated Good by the Care Quality Commission in 2023. The inspection found the agency effective, caring and responsive to the people it supports, with strong leadership. The Safe key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 7 September 2023 · Last inspected 2 August 2023
Inspectors found that the agency provides personal care to four people in their own homes. People described the workers as kind, and a small, steady team that understands each person's preferences delivers the support. New staff receive an induction and suitable training, and people and staff spoke well of the service's leadership and culture.
- Care is tailored to each person, based on assessments carried out before support starts and detailed notes in care plans.
- A small, consistent group of workers knows how each person likes to be supported, and people described them as kind and caring.
- There are enough staff to meet people's needs and preferences, and new staff are inducted and trained.
- People and their relatives are involved in the service, and their feedback is gathered regularly and used to make improvements.
- Pre-employment recruitment checks were not always carried out thoroughly enough, and the inspectors made a recommendation about this.
- Records of how staff supported people with as-required medicines were not always completed properly.
- Systems for checking the quality and safety of the service were only recently introduced and were still being developed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Dion Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Dion Care Services Limited is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.8 miles away. The local GP practice is CLAYHILL MEDICAL PRACTICE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Basildon
Information last reviewed October 2026.
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