Home care agency
Excel Healthcare Services Ltd
Home care agency in Wakefield
Excel Healthcare Services Ltd
Home care agency in Wakefield
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Excel Healthcare Services Ltd is a home care agency based in Wakefield, West Yorkshire. It delivers care and support in people's own homes to older people, younger adults, and those with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2023, with all key questions (Safe, Effective, Caring, Responsive and Well-led) marked as Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 9 June 2023 · Last inspected 4 May 2023
Inspectors found that care records have improved since the last visit, though risk assessments and guidance for staff still need more detail. Call monitoring is now in place, but there were several late calls without clear follow-up. People and relatives spoke positively about the care and about the staff's hygiene and PPE use, while supervision timing and some food preparation practices were raised as areas to refine.
- Staff recruitment checks are in place and safeguarding systems have been strengthened since the last inspection
- Medicines are managed safely and people receive them as prescribed
- New complaints and accidents and incidents systems are working effectively
- Positive feedback from people and relatives about the care provided and the registered manager's openness
- Not all risks to people have been fully assessed, and care records need more detail on how to support people safely
- Several late calls were recorded without clear evidence of action taken
- Some staff supervisions were not held on time, and mental capacity practice and consent need further improvement
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Excel Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Excel Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Pinderfields Hospital, 0.9 miles away. The local GP practice is TRINITY MEDICAL CENTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Wakefield
Information last reviewed October 2026.
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