Pacific and Gold Healthcare
Home care agency in Wakefield
Operated by Pacific and Gold
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Pacific and Gold Healthcare is a home care agency, providing care and support in people's own homes across England. The agency supplies care and support workers to local authority social services, private organisations and private individuals who need personal care at home. Its office is in Wakefield, West Yorkshire, and it works with people living with dementia, older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities.
The Care Quality Commission rates Pacific and Gold Healthcare as Requires Improvement overall, with its Effective, Caring and Responsive areas rated Good and its Safe and Well-led areas rated Requires Improvement. The agency states that its services are flexible and non-discriminatory, respect each person's independence, privacy and dignity, and involve service users and carers in how services are run and developed.
What inspectors found
CQC: Requires improvementReport published 9 September 2021 · Last inspected 4 August 2021
Inspectors found that people receiving personal care in their own homes were protected from abuse and were supported by a regular, committed team who knew them well and tailored care to their needs and choices. The service was described as having an open, honest culture. The overall rating was requires improvement, mainly because recruitment records were incomplete and the provider's quality checks had not identified the problems inspectors found.
- Staff are trained to give medicines safely, and competency checks confirm they follow safe practice.
- Staff have training in infection control and understand which protective equipment to use, and people said staff wore it in their homes.
- Care plans are detailed, kept up to date and centred on each person.
- Staff described the registered manager and colleagues as easy to approach and supportive.
- Some staff recruitment files were missing information, including evidence that staff were suitable to work with vulnerable people.
- Risks that could cause harm to people were not always assessed.
- The provider's internal audits did not detect the issues found on inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Pacific and Gold Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pacific and Gold Healthcare is backed by a local NHS health network. The nearest A&E is Pinderfields Hospital, 0.9 miles away. The local GP practice is TRINITY MEDICAL CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Pacific and Gold
Pacific and Gold Healthcare is one of 2 services run by Pacific and Gold on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wakefield
Information last reviewed October 2026.
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