Ethos Care

Home care agency in Christchurch, Bournemouth, Christchurch and Poole

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressUnit 1, 420a Lymington Road, Highcliffe, Christchurch, BH23 5HE

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About

Ethos Care is a home care agency based in Christchurch, Dorset, which provides care and support in people's own homes. It supports adults of all ages, including people living with dementia, younger adults under 65, older people and people with learning disabilities. The services it describes range from practical help such as shopping through to full personal care, and the agency can also arrange residential respite care and rehabilitation where health needs call for it. The agency is run by directors Mr and Mrs Kennedy, who have led it since 2014 and who oversee the service directly and are regularly on site. Ethos Care is rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 29 June 2023 · Last inspected 16 June 2023

Inspectors found Ethos Care, a domiciliary care agency in the Christchurch area of Dorset, provides good everyday support to people in their own homes. Staff were said to know people well, risk assessments covered daily care, and people reported being happy with the service and kept informed about their visits. Medicines, infection control and staff training were judged to be in good order.

Strengths noted
  • Staff know people well and risk assessments cover all aspects of daily care and support
  • People feel supported to make choices and to live independently, with a sense of being listened to
  • Medicines are managed safely with electronic systems, and changes are acted on promptly
  • Management is visible and approachable, and the service works well with external health and social care professionals
Areas to improve
  • Governance systems did not always operate effectively, including gaps in some recruitment documentation and audit actions not always recorded
  • Feedback from people was actioned but not consistently recorded, so it did not always shape the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital5.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ethos Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ethos Care is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 5.4 miles away. The local GP practice is HIGHCLIFFE MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Bournemouth Hospital · 5.4 mi
Nearest GP · CQC Good
HIGHCLIFFE MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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